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Which US airlines fared worst in J.D. Power’s customer satisfaction survey?
The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.
Business Travel News5d
J.D. Power: Airline Upper-Class Satisfaction Slips
Passengers are slightly less satisfied with upper tiers compared with economy tiers for North American carriers, according to ...
New study shows airline customer satisfaction is up, even with higher fees
In the economy/basic economy study, Southwest Airlines was ranked first, JetBlue Airways was second, and Delta Air Lines was ...
Condé Nast Traveler on MSN4d
This Is the Best Airline for Economy Seats in the US, According to a New Passenger Survey
Southwest, JetBlue, and Delta went head-to-head in a new passenger survey ranking the best North American airlines across ...
Airline Passenger Satisfaction Improves Slightly as Industry Confronts Economic Headwinds, J.D. Power Finds
JetBlue Airways, Delta Air Lines and Southwest Airlines Rank Highest in Customer Satisfaction in Respective Segments. TROY, ...
WGN-TV2d
Which US airlines fared worst in J.D. Power’s customer satisfaction survey?
premium economy and economy/basic. Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the first/business class category ...
Travel + Leisure5d
These U.S. Airlines Just Ranked Highest (and Lowest) in Customer Satisfaction for 2025
Airline passengers have spoken ... Following Southwest, JetBlue and Delta also ranked highly for their economy or basic economy offerings, rounding out the top three. On the opposite end in ...
I flew long-haul on little-known airline with UK flights – I saved £1,400 and got premium seats for economy prices
TRAVELLING long haul is always tough and not just on your body but your wallet too. However, on a recent trip to Cape Town I ...