Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people ...

An increasing number of jobs are remote positions that allow retirees to work from home — which is perfect if you aren’t ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

The GTA’s renovation, design and custom home building industry came together last week in Vaughan to celebrate the winners of ...

In the modern digital age, IT procurement is broken. Despite the litany of technologically advanced devices at everyone’s disposal, IT has been woefully underserved in recent years. However, with IT ...

A man who purchased a ticket to travel from Raleigh to Boston was not allowed to check in for his flight, which led to ...

A San Antonio viewer was only trying to make accommodations for her sister, who has limited mobility, when things went ...

Hold times at Social Security's 1-800 number averaged 60 minutes last year, during the Biden admin. Under Trump, they top 90 mins.

As EVs gain popularity, aging electrical infrastructure in older homes poses a challenge for convenient home charging, but ...

California is hiring for full-time positions across the state, including jobs in Fresno, Sacramento and Yolo counties.