Zendesk is applying a flexible outcome-based pricing model to customer services that is unique within the industry, says CEO ...

The competition between Zendesk and Freshdesk is extremely tight ... First off, there are the three Support Desk plans, which include the Growth, Pro, and Enterprise options.

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer ...

Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction ...

Commissions do not affect our editors' opinions or evaluations. Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams ...