From college dropout to salesman, motivational speaker, and author, Zig Ziglar knows how to achieve success. Follow his words ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Software company Salesforce has said that development of AI tools is reducing its need to hire engineers and customer service workers. Since AI has been developing at such a rapid pace ...

Zig Ziglar, the legendary motivational speaker and author of books, said, “You will not get another chance to establish the first impression.” The statement has continued to resonate with me ...

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.

By bringing together NICE’s AI-driven customer service automation and ServiceNow’s robust AI platform, we’re enabling businesses to streamline their operations and deliver fully automated ...

Denver Post Newsroom: 303-954-1201 or [email protected] Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...