Lucknow's weekly bazaars thrive on witty loudspeaker announcements and clever marketing, creating a vibrant and entertaining ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government shouldn't consider any new regulations to mandate improvements. They also claim ...

Key areas Boeing has struggled with are highlighted by a lack of thorough customer service. Customer service can be measured in many ways, from responsiveness, resolution time, and success of the ...

DPD told Sky News that the customer service chatbot had suffered from an "error" after a system update and it has now been disabled. "We are aware of this and can confirm that it is from a ...

In this article, we will look at the 25 highest-paying customer service jobs in the US. We also discussed the disruptive force of AI in customer service. If you want to skip our detailed analysis ...

Our opinions are our own. Getting ahold of a customer service representative can be a challenge, especially when it comes to large corporations with many departments. Hilton offers several ways ...

Those were dark days in airline customer service, with so many travelers desperate to figure out alternative plans. The present is not much brighter. In recent months, airlines around the world ...

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

Customer service problems in the U.S. have hit unprecedented levels, and Americans have become increasingly aggressive in their efforts to address those issues, according to new data.