Some survivors have said they did not hear an alarm and experts have told the BBC they would not have expected such a high death toll in a hotel where fire protection systems were

Some had returned to the hotel year after year. Their deaths — amid dozens of others at the hotel — have stirred grief and outrage.

Witnesses have described standing helplessly and paralyzed by the horror of people screaming for help or jumping out of windows as flames tore through a 12-story hotel at a popular ski resort.