EV owners are embracing their companion mobile apps, according to a new J.D. Power report. Researchers say they've become a ...

The top car problem identified by a J.D. Power study is one that many drivers will have had frustrating experiences with.

The latest J.D. Power study shows that car insurance is a buyer’s market right now, as providers focus on retaining customers ...

J.D. Power survey reveals consumers have high trust in direct banks like Charles Schwab and American Express for their ...

More than a third of U.S. auto insurance customers are not very satisfied, according to J.D. Power’s latest study High-value ...

J.D. Power data from 2024 and 2025 suggests that customers prefer fixed wireless internet, specifically 5G or 4G LTE, over ...

The initial quality of new energy vehicles (NEV) in China has declined for the second consecutive year, with an average of ...

A new class of health plan leaders is emerging, distinguished by their ability to deliver clear communication, digital ...

Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines ...

According to JD Power, charging infrastructure is improving overall. For two consecutive quarters this year, things have improved on the macro level. Consumers are more satisfied with DC fast ...