Is she right to be upset, or is this an opportunity to secure succession? Our readers weighed in on ‘The Case of the Overly ...

May we suggest practicing your scripts out loud and a fun way to take the steam out of a very disgruntled customer.

We have the usual suspects, like marketing and billing, and a few creative ideas as well. Responding to Facebook post because ...

We use our EHR program, Revolution EHR. They have the expertise to take care of medical billing. Our billing expert is a part ...