Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to a survey conducted by Apriss Retail for the National Retail Federation, up from 18.1% in 2020, ...

Secondhand clothing has come a long way since the days of the community thrift store as quick-acting brands have positioned themselves to capture some of the $100B global recommerce market.

Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more ...

No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, ...

Nike is shutting out nine of its retail partners as the company continues a major focus and shift toward direct-to-consumer (DTC) sales, according to a note from Susquehanna Financial Group analyst ...

Issues with sizing and color conventions has probably been an issue, well, since the invention of clothes. And with so much shopping suddenly driven online during the pandemic, combined with generally ...

A study commissioned by PayPal, conducted by the global market research and consulting firm Ipsos, shows consumers are shopping on smartphones more than ever but remain concerned about mobile commerce ...

Ryder System Inc. has significantly expanded its fulfillment network and added automation capabilities through the acquisition of 3PL Whiplash for $480 million, giving it warehouse assets in key ...

With generative AI adoption being so widespread across industries, one key application and business process of the technology near and dear to the hearts of retailers is finding ways to reduce the ...

A new app-based returns solution called ReturnQueen, which provides a concierge-like service where consumers can pay a one-time, monthly or annual fee and leave multiple returned items from different ...

PayPal has a reputation for safety and security, which makes them the first choice for many ecommerce businesses who need to have a way to accept online payments. Unfortunately, fraud and criminal ...

While Amazon is the clear market leader in ecommerce sales, at $50.9 billion to $19.2 billion in 2022, arch-rival Walmart has been gaining in some respects in their ongoing retail industry cage match, ...