Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

Voice and chat technologies driven by AI are revolutionizing the shopping experience, making it more seamless and ...

CrowdStrike (NASDAQ: CRWD) today announced its recognition as a Customers’ Choice in the 2025 Gartner Peer Insights™ ‘Voice of the Customer’ for Endpoint Protection Platforms report1. CrowdStrike has ...

Icertis, the global leader in AI-powered contract intelligence, today announced that it has been recognized as a Customers’ Choice vendor in the 2025 Gartner Peer Insights™ Voice of the Customer for ...

Icertis Named a Customer’s Choice Vendor in 2025 Gartner Peer Insights™ Voice of the Customer for Contract Life Cycle Management Report 93% of Customers Recommend Icertis Contract Intelligence ...

By Makafui Afi Asante AMPONSAH In today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

only vendor named a Customers’ Choice in every iteration of the Voice of the Customer for EPP report since its inception in 2019, being recognized five times “As the pioneer of AI-native ...

With AI, deep customer listening presents significant opportunities for executives to get closer to their customers.

Sirion Recognized as a Customers’ Choice in 2025 Gartner® Voice of the Customer for Contract Life Cycle Management Report for Third Consecutive Year Sirion is the only CLM vendor to be ...

Prioritizing deeper customer insights helps life sciences marketers understand how to engage their HCP audiences effectively ...

CrowdStrike (NASDAQ: CRWD) today announced its recognition as a Customers’ Choice in the 2025 Gartner Peer Insights™ ‘Voice of the Customer’ for Endpoint Protection Platforms report 1.

With faster, more accurate voice AI and surging sales, SoundHound is positioned to be a pure-play winner as voice AI goes ...