Philadelphia 911 call center workers represented by District Council 33 will return to work for at least one week after the ...

The city said the strike is posing unacceptable threats to public safety as more than 9,000 AFSCME District Council 33 ...

CommsCoach is AI-powered technology designed to give dispatchers real-world experience in a controlled environment in ...

Our dedicated responders take time out of their daily routine to answer the call for help because we love providing the best ...

The Enhanced 911 Act “has no relevance” in determining the liability of dispatchers for allegedly mishandling emergency medical calls, the Court wrote in an opinion by Justice Michael E. Vigil.

Last Sunday morning at 5:47 a.m., Luzerne County dispatcher Kaylary Santos answered a 911 call from Luzerne Borough about a woman having a baby in active labor.

At the state Capitol, the House passed legislation that now classifies 911 dispatchers as emergency responders. State Reps. Jessica Benham and Dan Miller introduced the bill, which passed unanimously.

Now, dispatchers are sharing their thoughts on the . Tue, 24 Jun 2025 23:36:21 GMT (1750808181924) Story Infinite Scroll ... 911 Dispatchers share how new technology helps their emergency response.

A Michigan 911 dispatcher helped a frantic couple deliver their baby girl over the phone while the woman was in labor.

Michigan couple Jill and Brenden Plemmons welcomed their third child, which they named Amelia, on Dec. 17 after a 911 dispatcher explained to them how to deliver their baby in the driveway of ...

That’s when the call connected to Albert Evans, a five-year veteran dispatcher at the Lacombe 911 dispatch center in Louisiana. Evans’ calm, steady voice cut through the panic.