From improving how networks run to spotting problems before they happen and creating more personalised experiences for users, ...

Ericsson is to run all of Bharti Airtel’s nationwide network services in India from a single central network operations ...

Ericsson has been awarded a multi-year NOC Managed Services (MS) contract by Bharti Airtel, further strengthening the ...

“Each of Airtel Experience shops has been strategically positioned based on customer feedback and service demand to provide convenience and quality care within local communities.” Ms. Lyamba also ...

Bharti Airtel has signed a multi-year Network Operations Center (NOC) Managed Services agreement with Ericsson. Ericsson will ...

Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content ...

Experts say our discontent also may be linked in part to a handful of companies that have raised the customer service bar so high that we've come to expect a similar level of care from everyone we ...

Airtel Nigeria, a leading telecommunications ... As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer ...

In case you are facing a problem with Airtel, Jio, BSNL, or Vi and it hasn't been fixed ... This comes as a relief for many phone users who are tired of waiting in queues on customer care calls only ...

Airtel Recharge Plans: In a bid to attract OTT freebies and internet users, Airtel has launched special 'All-in-One' entertainment plans. These mobile recharge plans offer access to multiple OTT ...