Damaged luggage? Erika Kullberg shares how to get reimbursed by American Airlines for damaged bags. Airlines may owe you money based on their policies!

American Airlines has never issued a public statement on the controversial policy, but it's clear that they aren't planning to make any changes to their fares despite the backlash.

A new report has just been released that identifies the best airlines for families based on such key factors as family ...

Southwest is now charging passengers to select their seats. This follows on from its recent decision to introduce new baggage ...

Southwest Airlines has undergone a number of changes in the past few months that have rubbed travelers the wrong way. In ...

Southwest Airlines has moved forward with several largely unpopular changes in the past several months, ending its "bags fly free" policy as well as its longstanding open-seating policy. Now, it ...

Airlines editor Robert Silk spoke with Garboden, AA's chief customer officer, about its new product upgrades and ...

Starting in August, unisex pajamas will be available on all American Airlines wide-body flights departing from certain U.S.

American Airlines has launched Dreamliners with fully upgraded cabins, which include brand-new business-class seats with privacy doors. US Travel Editor Ted Thornhill steps aboard, takes a tour and re ...

One trip on Lufthansa is making me second-guess my decision to stick exclusively to one airline. My kids were taken care of and we all sat together.

United Airlines appears to have changed its mind and gone back to an unpopular policy.

Southwest Airlines announces a shift from open seating to assigned seats starting July 29 for flights booked from 2026, becoming the last major airline to end a pick-any-seat policy.