Gen Z is making up its own etiquette rules when it comes to answering the phone. Some of them aren't saying "hello." They ...

Two days after deadly Texas floods, the agency struggled to answer calls from survivors because of call center contracts that ...

The agency said it is temporarily reassigning about 1,000 customer service representatives from field offices to work on the ...

Upon learning that he was returning to the PGA Tour, Smotherman excitedly replied, “Is that right?” “You’re gonna get another ...

You speak with a recruiter about a job and set up an interview. Days pass. The company reaches out to remind you about the ...

Google is freshening up its Phone app with a new interface that’s supposed to make it easier to find contacts and your calls. The test is gradually rolling out to some of Google’s public beta users, ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.

Phone anxiety among young adults is hindering career opportunities, with 67 per cent of under-34s avoiding work calls ...

Sennheiser is renowned for its high-quality headphones and speakers; these Sennheiser earbuds are no different. It uses aptX ...

Democratic New York Rep. Tom Suozzi appeared to fake a phone call to avoid discussing his views on the Los Angeles riots when pressed by an individual outside the U.S. Capitol on Thursday.

The built-in Phone app in iOS 26 is getting its biggest changes ever, here’s everything new that’s coming this fall.