The Commercial Bank of Ceylon has been voted Sri Lanka’s ‘Most Loved’ Bank brand and the second ‘Most Loved’ Service brand in the country overall, while ComBank Digital has been named Sri Lanka’s ...

NatWest has announced more bank closures in a major blow for the UK high street - you can see the full list of affected ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Bad customer service is one thing, but bogus customer service is becoming an increasingly common way for scammers to cash in ...

BNP Paribas CEO Jean-Laurent Bonnafe confirmed plans to close around 80 branches this year and another 120 next year.