What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco ...

LNT continues to benefit from its strategic investments that are targeted toward renewables and grid upgrades amid rising demand.

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

The tax relief measures are time-limited and called on businesses to seize the opportunity to settle outstanding obligations ...

NiSource has accelerated dividend growth the last few years, including a 6% increase to $1.12 annualized for 2025. We expect dividend growth to remain near 6% with a payout ratio around 60% for at ...

Eleven offers glazed donuts for 50 cents on National Donut Day June 6, 2025, exclusively for 7Rewards members at ...

Open banking, a revolutionary concept in the financial industry, has recently been introduced in Nigeria. This system allows third-party financial service ...

People who have signed up to certain packages with Lloyds Bank will see a rise in fees - here's an outline of the changes ...

Michigan AG Dana Nessel is challenging Consumers Energy's proposed $436 million rate hike following an already approved $154 ...

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

Conference attendees learned about refinish work contamination sources, repair planning and workshop organization, ADAS ...