The software should provide features that ensure the confidentiality, integrity, and availability of data. The best help desk ticketing software should offer encryption features to protect ...

Here are the top 10 help desk mobile apps set to significantly impact this year. Let’s explore the details of each app and what makes them the best in the market. 1.

Bryan Henson, a senior systems engineer at Pioneer Natural Resources Co., an oil and gas company in Irving, Texas, said he was interested in the new Service Desk software, which Muglia described as an ...