From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Coston’s favorite chalk art this year he finds humorous. “One piece that I’m really drawn to, and it’s not like it has a huge message, it’s a dish with a beautiful piece of cake that’s ...

Seattle Center seeks partner to revamp Thomas Street walkway, enhancing visitor experience with upgraded retail and lighting.

Today Life drawing: 6 p.m., Firehouse Art Center, 667 Fourth Ave., Longmont. Join fellow local artists to draw short poses of models who are facilitated by Art of Modeling.

That's all changing this month. West Jordan finally has a community and art center of its own, located where the historic Sugar Beet Factory from the early 1900s once stood at 8105 South 2200 West.

when a massive power outage shook Madrid. The chair umpire agreed to call the lines and Andreeva dug out of a 15-40 hole to win the match. While Andreeva appreciated the intervention, she prefers ...

Adults with intellectual and developmental disabilities connect with the community through art. creativity, community, and compassion meet to bring adults with intellectual and developmental ...

Financial services company Wachovia opened the 108,000-square-foot facility at State Street and Hawthorne Avenue SE in 2004. Four years later, Wells Fargo took over the Salem operation when it ...

If you have a busy job you may need creative ways to exercise, or broaden your definition of what that means. Charles Scott works out with resistance bands at home Thursday, May 1, 2025, in New York.

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees commuting long hours and high turnover rates.

The average call is successfully resolved in less than three minutes and 30 seconds. The remaining third of calls that Zo can’t yet resolve get escalated to a human.