A person's capacity for attention has a profound impact on what they see, dictating which details they glean from the world ...

Frida Escobedo is the first woman to design a wing at The Met. In this interview, the Mexican architect explains how she's bringing exclusive views of Central Park "back to the public". Escobedo is ...

Retro Rabbit has launched Call Centre AI, a cutting-edge solution that automates critical functions, ensuring compliance, streamlining operations, and significantly enhancing customer experience. As ...

Pune police have implicated 118 call centre employees in the Kharadi fraud case, arresting five individuals. These employees allegedly posed as US law enforcement, extorting money from US citizens ...

The Kashigaon police said they received a tip-off from a local activist about the fake call centre being operated in a flat on the 17th floor of the Tayera Hills building in Mira Road.

Pune police have dismantled a fake call centre that allegedly defrauded American citizens of over $30,000 to $40,000 (more than Rs 25 lakh) daily through threats of “digital arrest.” Five ...

Experts with the Canadian Hurricane Centre (CHC) expect a busy Atlantic hurricane season again this year.. This expectation lines up with forecasters from NOAA and Colorado State University, who ...

In Cape Town, nearly 100 000 people work in call centres, serving domestic and international clients. The industry poured R23 billion into Cape Town’s economy by the end of 2024, says the city.

The robust pipeline of public infrastructure and data centre projects will keep players in the construction sector busy this year, despite recent headwinds that led to a heavy sell-down in ...

Preparing your call center for the busy season isn’t just about managing an influx of calls—it’s about building a resilient, well-equipped operation that thrives under pressure. Investing in training, ...

A few weeks ago, another fake call centre was found operating from an apartment in Sonarpur where the accused men were targeting people located in the US and extorting money from them posing as ...

DIGICEL has overhauled its Customer and Corporate Call Centre operations in Trinidad and Tobago, leading to the retrenchment of several agents in the country. According to a retrenchment notice ...