Dear Community Members,I want to extend my sincere gratitude to each of you who attended our recent meeting to discuss the critical issues of teen crime and gun violence in our community. Your ...

On its survey side, you can embed your unlimited questionnaires (with up to ten questions and 100 responses per survey) and integrate the platform with Slack for easy communication amongst your team.

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

Refund Request Email Templates. Use these support email templates to respond to customer requests for a refund. #3: Response to an Eligible Refund Request: Hey there {{Customer First Name}}, Thanks ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Plus, an angry customer may leave negative reviews on your site or social media, driving away other potential customers and impacting your customer satisfaction (CSAT) score. 10 apology email ...

J.D. Power's impartial methodology and large survey size make it a leader in analyzing customer satisfaction.

Once the email is prepared, save it as a template in your email client under ‘Save as Template’ or a similar option. Read Next: Setup and use custom multiple Automatic Reply templates in Outlook .