Pakistani authorities have launched what is being described as the largest-ever crackdown on cyber scammers and illegal call centers in Asia. The sweeping operation, known as Operation Grey, has ...

Colson Center President John Stonestreet hailed Jebasingh's work and "faithfulness to educate and demonstrate God's love to India's most vulnerable." "As Christians, we are called to preserve what is ...

About six months after rolling out voice AI in its call centers, Allina Health is already seeing signs that the tool is doing a good job of improving the patient experience. The technology is ...

Call center workers accept incoming or place outgoing calls, tending to customers' needs remotely and, in doing so, aiming to ensure customer satisfaction. Because these individuals do not work in.

According to its 800 number performance dashboard, SSA’s average speed to answer calls, so far in fiscal 2025, is about 20 minutes, and less than half of all calls are answered.SSA answers about ...

Walking around downtown one day in the early 1970s, Charles Norman and several other Tulsa officials went looking for a place to open a new performing arts center, looking at various empty lots and ...