New scam tactic includes image of fake Facebook employee ID, as FTC reveals consumers lost $470 million to text message scams ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can ...

Wells Fargo will layoff 221 employees in Salem and close its call center on Hawthorne Avenue SE, the company announced. In a letter to city and state officials, Wells Fargo leadership said it ...

We accomplish our goal through a comprehensive and collaborative approach. The Resiliency Center supports the mental health and well-being of U of U Health employees. We provide ongoing individual ...

JPMorgan's Jamie Dimon doesn't think WFH employees are all that effective. Here are some of the things he's said about remote ...

The stock has been weak because of concerns that artificial intelligence (AI) will reduce the number of call center employees and that larger companies, including Microsoft and Salesforce ...

UCC Report – Unified Call Center (UCC) Report - Shows the overall performance of the UCC(s) based on selected parameters. Key information is all the averages of all calls received, accepted, forwarded ...

Working from home can strain the trust between employer and employee, with some micromanagers ... workers back to the office full-time, they can call to check on a worker if their presence ...

HYOGO (TR) – The operator of MK Taxi in the Kansai area said on Friday that a female call center employee who threatened a customer called in via text message has resigned from her post. According to ...

Lenovo Center employee Caleb Glover places traffic cones along Peter Karmanos Jr. Drive in preparation for the Linkin Park concert on Tuesday, May 6, 2025 at Lenovo Center in Raleigh, N.C. Robert ...

A former employee at the Acadiana Center for Youth in Bunkie has been arrested for allegedly engaging in an inappropriate relationship with a youth offender. Khy Winbush, a 24-year-old from Lake ...

Employees wear headsets while working at desks at the 24/7 Customer Philippines Inc. call center in Cebu, Philippines ... Photographer: Kuni Takahashi/Bloomberg via Getty Images ...