Hops & Hogs will be held from 5-10 p.m. Saturday, May 17, at the Newberry Street Festival Center in downtown Aiken. The even ...

He and Delaware County’s state lawmakers say measures are needed in Harrisburg so private equity cannot commit the same ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide e ...

Tucked away in the corner of Pullman’s Industrial Park lies a crucial asset to the region’s emergency response, which ...

Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

We recently published a list of 13 Cheap AI Stocks to Buy According to Analysts. In this article, we are going to take a look ...

Dialpad continues its leadership as the only contact center platform that can coach agents in real time with native Ai SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, Inc., the leading Ai-powered ...

Each desk will have a designated officer trained to handle queries from police members. If services cannot be provided on-site, they will be formally logged, tracked, and resolved. A call centre will ...