The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

Thailand’s Prime Minister Paetongtarn Shinawatra faced growing calls for her resignation in a deepening political crisis set ...

Thailand’s Prime Minister Paetongtarn Shinawatra is facing increasing pressure to step down, after appearing to criticize the ...

US and China in trade talks in London after Trump's phone call with Xi . The talks, which may continue Tuesday, follow negotiations in Geneva last month that brought a temporary respite in the trade ...

Apple's Phone app is finally getting a major glow-up. If you've ever been stuck on hold with customer service, you'll appreciate one of the biggest changes coming with iOS 26.

US and China are holding trade talks in London after Trump-Xi phone call. Share Copy Link. Copy {copyShortcut} to copy Updated: 4:32 AM MDT Jun 9, 2025 Associated Press High-level ...

Dear Margar-etiquette, I find myself being really annoyed with people’s phones ringing, blasting music, or making alarming sounds during meetings and speaki ...

President Donald Trump and Chinese President Xi Jinping held a phone call Thursday amid ongoing tensions between the two superpowers — with a new in-person meeting planned soon.

On phone calls with US presidents, Xi typically reads directly from prepared talking points that are often verbatim of what he’s said in previous conversations, the former officials said.

A call center is a division of a business, ... Business Communications & Etiquette; ... One reason why small business outsource their phone customer service to a call center is to provide 24/7 ...

What Is the Proper Etiquette for a Telephone Sales Cold Call?. A cold call is a phone conversation in which you don't necessarily expect the customer to purchase your goods or services.