Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in ...

Does the concept of artificial intelligence intimidate you? Or do you figure it won’ t have much impact on your life, so why ...

China sought to depict a call between Xi Jinping and President Trump as an appeal from one strongman leader to another to run ...

The budget measure will likely become a cornerstone of 2026 campaign messaging, with candidates, parties and PACs weighing in ...

ELOY ― U.S. Rep. Yassamin Ansari made a surprise oversight visit to a federal immigration detention center in Eloy ... from the women was that if you call (the phone system), no one ever ...

U.S. Attorney for New Jersey Alina Habba said the trespassing charges against Newark Mayor Ras Baraka have been dropped.

Many South Florida immigrants fear President Donald Trump’s deportation policy. One reason: the facilities where they will ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

How you do it matters,” says Horsford, who represents Nevada’s 4th District. “That’s part of the problem right now.” ...

Tennessee Rep. Gloria Johnson doesn’t want the Knox County Sheriff’s Office to take over the county’s juvenile detention center, instead saying the state should handle operations.