Communications provider enhances customer experience offerings with AI-powered virtual agents and supervisor tools.

Apple is introducing new AI-powered call screening and “hold assist” features in its latest mobile operating system, iOS 26.

Platform users will also gain access to Krisp's latest AI Accent Conversion updates, which now support five Latin American English accents that represent approximately 85% of Spanish speakers across ...

EVERETT, Wash. — Snohomish County's new 911 call center will start taking emergency calls Wednesday morning. KING 5 got an exclusive look at the new space off Everett Mall Way. “Around the ...

"Should these cases reach a settlement or a ruling in favor of the plaintiffs, a judge may use this approach as a base template to be updated with the specifics of any case." Affiliate Nathaniel Lubin ...

For more information or to learn more about The Center’s behavioral health services, please call 760.416.7790 ext 3 According to a report by News Channel 3's Gavin Nguyen, several local ...

Moments after the call, Trump already sounded like a man stepping back from the fray. Five days earlier he had been the febrile intermediary, the peacemaker willing to bridge the enmity between ...

Wells Fargo will layoff 221 employees in Salem and close its call center on Hawthorne Avenue SE, the company announced. In a letter to city and state officials, Wells Fargo leadership said it ...

At the start of the year, nearly 50 families of Friendship Center's current and incoming ... email [email protected] or call 805-869-2003.

Dickenson County Behavioral Health Services will move into this former call center building in Clintwood. Courtesy of Dickenson County Industrial Development Authority. Dickenson County Behavioral ...