What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

After finding a job posting that interests you, identify the desired skills and qualifications for the position. This will ...

New Jersey Transit trains are running again after a strike paralyzed the service over the weekend. FOX 5 NY's Hayley Fixler has the details. Donald Trump blasts Putin—"What the hell happened to ...

The carrier said the decision to resume the route ... American Airlines and United Airlines – started to temporarily halt service to Tel Aviv. United Airlines resumed its route between Newark ...

The National Weather Service will resume translation services for non-English speakers starting Monday, reversing a controversial cut that came earlier this month. Damage left by a reported ...

SAN JOSE — Santa Clara Valley Transportation Authority bus service will resume Friday, after striking union workers were ordered to return to their jobs by a county judge. About 1,500 members of ...

Do you feel increased pressure from customers on providing good customer service? Customers may be more demanding, but there is a good reason. Good communication and customer service skills are ...

When recruiting for customer service-related roles, you must hire someone with excellent communication skills who can prioritise the end goal of making the customer happy whilst embodying ...

Bad customer service is any communication or experience where a consumer feels as though they are let down. This includes negative experiences, such as long wait or hold times, not being able to ...

Employers value communication ... your resume, highlight examples of how you understand and incorporate perspectives and viewpoints that differ from your own. Example: “As a customer service ...

which celebrated the UK’s best-in-class for customer service. The event marked the 14th installment of the awards, held annually to recognize the customer service achievements of businesses and ...