Silverback Chatbot has officially expanded its product offering with the advanced development of its “AI Agent” feature, a ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Agentic AI is driving productivity gains across every industry and boosting bottom lines as a result. However, concerns about ...

Your resume or Curriculum Vitae (CV) and cover letter are how you introduce yourself when applying for a job. Learn what to include and the best way to structure these documents. Your resume or CV and ...

These records will enrich Agentforce AI agents for both sales and service teams, enabling more personalized, compliant, and efficient customer interactions. Planned features include rich customer ...

Letting agents have been warned to heed legal changes that will impact their dealings with tenants and landlords. Previous material information guidance, which was introduced in late 2023 to support ...

One Frontier passenger was in for a nightmare when he tried to check in for his flight from Raleigh, N.C., to Boston last Friday. Per the New York Post, the man, who did not want to be identified ...

Acting comptroller Rodney Hood said in a May 7 letter that banks and federal savings ... crypto-assets is a boon to regulated crypto native service providers.” Source: Katherine Kirkpatrick ...

President Donald Trump's daughter Ivanka Trump was left rattled as a Secret Service agent violently shoved a mysterious man who tried to breach her security cover over the weekend in Miami. The ...

The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: Connectivity," a series about tech powering better business. For insurance ...

Advanced user interfaces are not as valuable to them as simply selling coverage, according to agency and service provider ... Advanced customer portals and capabilities, like agentic AI, just aren't ...