Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

Few boards prepare for unexpected CEO tragedies like death or sickness. Developing a detailed emergency plan—with protocols, ...

Tortorella led communications counsel for Burson-Marsteller client Johnson & Johnson during its 1982 Tylenol crisis.

The Arkansas Department of Human Services, local schools and community agencies will partner with the U of A to serve Arkansans with behavioral health needs.

Last May alone the 988 Suicide and Crisis Lifeline exceeded a half million calls and texts. Monthly call volumes in every ...

Staff shortages and equipment failures at Newark Liberty International Airport have raised safety concerns in recent weeks.

Organizations need to have a clear plan for communicating with employees and the public when politically charged events take ...

David Pullan and Sarah Jane McKechnie, co-authors of ‘The DNA of Engagement,’ dissect the underrated leadership of Mark ...

If you watch HBO’s “The Last of Us,” you see how a pandemic didn’t destroy the world – failure to communicate did. Trust collapsed. Institutions froze. And the people paid the price.

The time for crisis planning is during quiet moments when clear thinking can help build a framework for handling whatever ...