Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without ...

Cellcom has been posting periodic updates on its Facebook page since the outage began. Thousands of customers have expressed ...

Sunday was the fourth day in a row of Cellcom outages and many still couldn't make calls or text, customers are still waiting ...

Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.

Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

Cellcom's CEO confirmed that a cyber incident ... "We know this disruption has caused frustration and, for some, real hardship — and for that, I am truly sorry," Riordan wrote.

The ongoing Cellcom service outage, which has impacted residents, schools and businesses, began sometime on the night of May 14 and continues to hamper communication in northeastern Wisconsin. But ...

Customers shared mixed reactions to the outage and the company's communication On Facebook, many are expressing frustration ... an "old school," long-time Cellcom customer and has a landline ...

Wausau Pilot & Review A continued widespread outage affecting Cellcom’s voice and SMS services is leaving many customers ...

Wausau Pilot & Review After nearly a week without full voice or SMS texting services, Cellcom acknowledged Monday that the ...