New consumer research reveals how shoppers across Europe's biggest markets want to buy, and what retailers must do to deliver ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

Global Finance Magazine | Rafael Ernesto Barrientos Interiano, Director of Technology and Digital Transformation at Banco ...

Insurtech Insights USA 2025, concluded today at the Javits Center, wrapping up two impactful days of insightful conversations ...

The key to customer service success lies in carefully selecting and tracking key metrics that provide actionable insights ...

In this article, we explore how established brands are applying CRO tactics and what marketers can learn from their example.

Square provides information on the ins and outs of what tariffs are, their potential impact on small businesses, and how to ...

LAUDERDALE, Fla., June 05, 2025 (GLOBE NEWSWIRE) -- iQor CXBPO™, an award-winning customer experience business process ...

HubSpot integrates with ChatGPT to enable AI-powered analysis of customer data for marketing, sales and service teams.

Discover how AI is transforming eCommerce with hyper-personalized shopping, boosting revenue by 40%, and reshaping customer ...

an earnout of up to $500 million payable in Diginex ordinary shares valued at $72 per share and paid in 3 independent tranches subject to Resulticks attaining at least 75% of the below audited EBITDA ...