RevOps is not just about reorganizing departments—it's about creating a unified approach to the entire customer journey.

Customer journey maps have emerged as a strategic tool to better model–and maximise–player lifetime values, Uplatform's Dina ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

AI is fundamentally changing how businesses engage with customers, shifting from traditional marketing to delivering ...

Sirion, a global leader in AI-native contract lifecycle management (CLM), today announced that it has been recognized as a Customers' Choice in the 2025 Gartner® Voice of the Customer for Contract ...

See how a holistic lifecycle framework turns fragmented data into measurable outcomes — beyond rigid attribution and ...

For businesses looking to reduce marketplace dependence, the path forward is clear: take control of customer data, invest in direct-to-consumer capability, diversify sales channels, and invest in long ...

AI transforms ESG reporting by simplifying data integration, efficiently tracking emissions, and generating insights.

Revolutionary pre-hire assessment provider Plum is proud to announce that it has been named a winner of the Gold Technology ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...