Worldwide, there is a clear trend towards embedding various services into a single digital customer journey. This has led to ...

Customer experience is no longer a soft business function—it is the economic backbone of modern enterprises, dictating ...

Personalization should focus on brands showing respect to people rather than machines gaining a simplistic understanding of ...

Secure and scalable DLM plays a key role in differentiating the industry leaders as the economy continues to embrace software ...

The contract life cycle management (CLM) refers to the active, methodical management of a contract from initiation through ...

Upgrading your email segmentation strategy might sound complicated—but in reality, it can save you time, sharpen your ...

A New Era of AI-Powered Customer Intelligence, Activation, and Revenue Optimization BOSTON, April 28, 2025 /PRNewswire-PRWeb/ -- BlueConic, the leader in customer data and intelligence solutions, ...

A Newcastle woman became an unexpected hero when she saved the life of a pensioner. Angie Wylam was enjoying a cup of coffee at the Kitchen cafe in Cramlington when she saw a woman suddenly take ...

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