This shift means that organizations can no longer afford to treat customer experience as an afterthought. Companies that ...

We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard ...

Understanding where your products, services, and technologies fall in the life cycle can help you optimize growth and avoid being disrupted.

Search funds are emerging as a new path to entrepreneurship in India, allowing professionals to acquire and grow existing ...

Revenue for tech and services firms has been outpacing product revenue for over a decade. That growth reflects a real ...

Over the next three years, 92% of organisations plan to increase their investment in artificial intelligence (AI) ...

When a defence services customer received the Government mandate to upgrade its governance, risk and compliance standing or ...

Reflect on how customer needs have changed since your last product launch, and actively incorporate those insights into your business model ... stage of customer maturity, adopting new technology ...