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BT Group expands strategic relationship with ServiceNow to improve customer and employee experiences
“Reimagining how we deliver service management requires a platform first approach, building stronger foundations for us to do things faster and smarter. Our approach, powered by ServiceNow and ...
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The Business & Financial Times on MSNBanks must rethink Relationship Management through Customer ExperienceBy Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...
This study also empirically investigated the impact of social media technologies on supplier and customer relationship management using sample data from U.S. industrial organizations. Hypotheses were ...
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