Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...

In today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional ...

We assign Veeva’s commercial solutions a wide moat based on customer switching costs. Veeva CRM is Veeva’s cloud-based customer relationship management platform. It markets to pharmaceutical and ...

Rocket CRM, a SaaS platform designed to help businesses manage and optimize their customer interactions, has introduced a ...

Customer experience is key for an OEMs success which is why Mazda, has recently been ensuring its training approach is of the ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

We view Tenable as a solid cybersecurity vendor providing vulnerability management ... modules. We believe Tenable is well positioned to provide several security needs for its enterprise-leaning ...

Customer Relationship Management (CRM) Software, Q1 2025 (1). Pega earned the highest possible scores in criteria such as AI (predictive, generative, agentic), vision, and roadmap. The report ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

The CRM module is a vital component of the MyBizna ERP system. It provides powerful functionalities for managing customer relationships, sales processes, and marketing activities within your ...

As an IT management framework, ITIL can help businesses manage risk, strengthen customer ... These modules address topics such as cloud, sustainability, and IT asset and business relationship ...