The firm’s retention efforts involved using AI to monitor customer behavior and sentiment—including profanities.

Struggling to keep your HVACR technicians from jumping ship? Join the club. With skilled labor harder to find than ever, ...

Datafication in the e-commerce market is experiencing rapid growth, with projections to reach USD 3,853 billion by ...

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

This signals a broader shift: Consumers want more than transactions; they want participation, ownership and shared success.

As an e-commerce brand, do you seek out repeat customers? If not, it might be time for you to consider adding customer retention into your business strategy. Have you ever considered why you continue ...

Loyalty programs, subscriptions, VIP, memberships, winback email campaigns and discount codes — and even customer accounts that store payment info — are all examples of retention marketing in action.

Request To Download Free Sample of This Strategic Report @ What is the Vietnam Hydrogel Market? Vietnam hydrogel market is an emerging sector within the country’s materials industry, focusing on the ...