Morrisons has told “idling” shop floor staff they will no longer be allowed access to stockrooms as the supermarket races to ...

It's tricky being an icon of hospitality–like the Essex House on Central Park (the subject of this article) or Nordstrom, Apple, Disney, et. al. due to the mixed blessing of heightened customer ...

Australian airline Qantas says a data hack on Monday exposed the personal information of six million customers and it expects ...

Find out more about the average customer service representative salary and learn where the best-paying metropolitan areas are for a customer service representatives across the country.

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

You can contact Etsy customer service via their website or mobile app, but you need to have an Etsy account.

Rare is the company today that does not claim to be “customer-centric”. Anyone unfortunate enough to have sought assistance or redress from big business may quibble. Many interactions with ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

SLAM Power Solutions (Pvt.) Ltd. has been awarded the prestigious Best Customer Service Icon Award (Large – Platinum) in the Energy/Renewable Energy category at the Business World International Awards ...

Zipcar’s customer service outrages its users, draws backlash By Matt McFarland, CNN Business 7 minute read Updated 4:43 PM EDT, Tue July 14, 2020 Link Copied!

As customer service has moved at a rapid pace toward digital channels in place of the telephone, consumers are using more than just words to express their compliments and complaints.