Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

Cynthia Zwick runs the Residential Utility Consumer Office, a state agency that represents utility customers in cases at the ...

Mumbai: Dental tech startup Toothsi, which promises convenient and affordable clear aligners for teeth straightening, is now ...

Opt for a service with responsive customer support and utilize free trials to test potential choices. Compare free and paid versions, considering limitations and budget constraints. Security ...

Tony Brown says he refused to pay the bill and reached out to Telus multiple times, but says he was put on hold for hours without success.

In view of the orders passed by the Tribunal, the learned Advocate pleaded that the allegations levelled against by the Department that the appellants have not discharged service tax on bunker/fuel ...

Both candidates completed questionnaires from The Advocate, detailing why they ... said he would focus on improving efficiency and customer service and ensure the office manages funds.

In today’s fiercely competitive business world, customer loyalty is more than just a goal—it’s the lifeline of long-term success. Brands are constantly seeking creative, effective ways to keep their ...

Today, we recognize and celebrate leaders who are building legacies that go beyond profit—business owners who are solving ...