Bad customer service is one thing, but bogus customer service is becoming an increasingly common way for scammers to cash in ...

The Business Intelligence Group (BIG) Excellence in Customer Service Awards celebrate those ... mechanics and highly rated on consumer advocate websites, Endurance has paid hundreds of millions ...

These phishing emails often involve fake unauthorized transactions and requests to contact fraudulent customer service. Recipients should avoid clicking links, verify claims independently ...

The Taxpayer Advocate Service is slated to lose 430 ... which was meant to help improve operations and customer service after years of budget cuts. That law increased staffing significantly ...

Commuters hustling through the transit center in Trenton one recent evening slowed down when they saw a table stacked with NJ Transit-branded hand sanitizers, pens and bags. They were also greeted ...

Over four years, rider frustration has grown as train reliability has dropped and bus companies terminated commuter service. Commuters hustling through the transit center in Trenton one recent ...

Franck Beaumin has been named the new customer advocate by the NJ Transit Board ... He then served as a customer service ...

and a category CA calls Business Service Optimization. The customer advocate positions that were cut affected about 200 people in the U.S. and another 100 internationally, Swainson said. Nearly all ...

The bill would also expand the customer advocate’s authority, empowering them to hire staff and advocate for customers on fare increases and service issues. Currently, the customer advocate reports to ...

So just more on time service. I work in New York ... Weinberg in 2018 wrote much of the legislation creating the customer advocate position. She notes Beaumin will report to the board for an ...

NEWARK, N.J. — NJ Transit has named Franck Beaumin as the agency’s customer advocate, filling a position vacant for ... on a bus rapid transit project in Bangladesh; was customer service project ...

The NJ Transit Board of Directors on Thursday, Oct. 10 named its customer service advocate. Meet Franck Beamin. Born and raised in France, Beamin pursued higher education in law, earning a license ...