As a marketer, you probably already know customer service ... quotes that you should print out and hang in your office to remind you just how valuable your customers are for your business.

Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise: A customer is the most ...

7. Jay Baer, bestselling author and motivational business growth expert on marketing and word-of-mouth, said, “Customer service is the new marketing. It’s what differentiates one bu ...

“Customer service shouldn’t just be a department; it should be the entire company” – Tony Hsieh (CEO, Zappos) Every cent you earn depends on serving your customer, so your entire business ...

Hsieh raised the bar for customer service while running ... Scroll down for six of the best quotes from Hsieh's memo to Zappos staff announcing the deal. Visit Business Insider's homepage for ...

Supporting Quotes: 2022 Stevie Award Judge ... Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

When you checked in, did you use a self-service ... CEB’s customer contact and customer experience practice. Explore HBR HBR Store About HBR Manage My Account Follow HBR Harvard Business ...