Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise: A customer is the most ...

As a marketer, you probably already know customer service ... quotes that you should print out and hang in your office to remind you just how valuable your customers are for your business.

7. Jay Baer, bestselling author and motivational business growth expert on marketing and word-of-mouth, said, “Customer service is the new marketing. It’s what differentiates one bu ...

“Customer service shouldn’t just be a department; it should be the entire company” – Tony Hsieh (CEO, Zappos) Every cent you earn depends on serving your customer, so your entire business ...