Customer experience specialists FourNet unveil IntellAIgent, an Agentic AI-powered platform which creates intelligent digital ...

HNB Assurance PLC has launched a 24-hour call centre, enabling the policyholders to connect with the company on all matters ...

A test of municipal call centres reveals widespread dysfunction, with Ekurhuleni, Durban and Mogale City among the worst ...

Zendesk has officially completed its acquisition of Australian CCaaS provider Local Measure, strengthening its AI-driven ...

Heritage Park’s Historical Village is reopening May long weekend, offering visitors the opportunity to take in views from ...

As customer communication requirements evolve, businesses must be able to support the channel of their customers' choice and ...

With postal service disruptions possibly happening as early as May 22, it could impact the delivery of City paper billing, invoices and other notifications – including water utility bills, property ...

Whether you plan to put your feet up, get some yard work done or keep on top of your workouts, here's what you need to know ...

Never share your OTP with anyone over calls or messages — even if they claim to be from a legitimate brand. Cross-check any ...

After receiving a faulty Dell laptop, Venkatesh Alla expressed his frustration with the e-commerce platform's service and ...

So-Young International Inc. (NASDAQ: SY) Q1 2025 Earnings Call Transcript May 16, 2025 So-Young International Inc. beats ...

Summer programs and events are gearing up and we need you! Volunteers are the core to success. We have short-term events or monthly and weekly commitments. Not sure you can commit we have on call ...