Boost your revenue with our eight free and customizable forecast sales templates. Plan smarter track performance and make ...

The new solution automates DID lifecycle management to improve contact rates, reduce wasted dials, boost caller reputation and supercharge outbound performance.

So, what would you do if a scammy call center kept harassing you for years, ignoring do-not-call lists and spoofing numbers ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

The customer service call center for The Roanoke Times and other Virginia newspapers owned by Lee Enterprises is back in operation after a phone outage on Tuesday. The local customer service ...

In today’s world, reliability means more than just network stability — it’s about genuine customer service, memorable ...

The company has restarted hiring for customer service roles in what the Bloomberg report described as a rare move. Klarna is also testing a new support model in which remote workers such as students ...

The service may be active by default for many ... of the data exposed warrant serious attention. "Seeing someone's call log might not seem like much at first," said TechRadar journalist Sead ...

For a real-life example, check out Berkley Filters’ Contact page: Above ... apply these same tone-of-voice considerations to any customer support templates or self-service resources. All these are an ...

Microsoft Excel lets you swiftly create a variety of useful records to log sales calls, service ... your own call log customized to your needs or use a pre-made call log template that's ready ...

June 4 (Reuters) - Microsoft (MSFT.O), opens new tab on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT ...