From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Cox Communications and Charter Communications have announced an agreement to merge companies. This will allow for a singular ...

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Finding a reliable roofing service provider can be a daunting task for homeowners. With so many options available, it’s crucial to know what to look for to ensure that you choose a trustworthy company ...

Charter and Cox are planning to merge in a deal worth $34.5 billion that will create an industry leader in mobile, broadband ...

Charter Communications, Inc. (NASDAQ: CHTR) (along with its subsidiaries, “Charter”) and Cox Communications (“Cox”) today ...

Through strategic partnerships, Textellent continues to expand its offerings, ensuring businesses can capitalize on the ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

In today’s fast-paced digital world, businesses must find ways to connect efficiently with their customers. IM chat service have emerged as powerful tools for facilitating instant, real-time ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

Customer expectations are evolving; they now seek two-way interactions where brands understand their concerns with products ...

To build customer connections and enhance customer retention, customer engagement management emphasises tailored experiences ...