Workplace conflict is inevitable, but it doesn't need to be destructive. Follow these steps and learn how to manage conflict ...

Whether we like it or not, artificial intelligence (AI) has become an integral part of our daily lives. We use it for messaging, calendaring, customer service, and even brainstorming. Moreover, with a ...

AI chatbots are fantastic tools for providing instant answers, qualifying leads and scheduling appointments without the need ...

In this webinar two leading communication service providers share how they’re transforming customer communications with ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less about people and more about processes.

These upcoming challenges can be tackled by the introduction of Service-Oriented Communication (SOC) protocols into the vehicle's communication system. For Ethernet a first standard has been defined ...

She brought a customer-service mentality and more than a decade of economic development experience to the Kenosha Area Business Alliance, where she started in July 2023 as president ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Dialpad, the leader in Ai-powered communications intelligence ... collaboration, and customer satisfaction. With over 30,000 customers and an annual recurring revenue exceeding $300 million ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leader in Ai-powered communications intelligence ... collaboration, and customer satisfaction. With over 30,000 customers and an annual recurring ...