NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

By training your teams to recognize when flexibility serves the greater purpose, you can turn every interaction into an ...

The study from Sudoku Bliss — which says one of the best ways to fill the long, arduous hours waiting in line is to play ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

What doing the dishes taught me about clear expectations and supportive feedback in delivering meaningful customer ...

Find the best enrolled agent continuing education providers out there. Compare top EA CE courses based on flexibility, pricing, and firsthand reviews.

The study from Sudoku Bliss — which says one of the best ways to fill the long, arduous hours waiting in line is to play ...

Professor Manling Li and CS PhD student Zihan Wang led a multi-institution team in the development of an AI framework ...

Students currently enrolled in courses on DCA’s legacy platform must complete their coursework within one year of their ...

AI has become a practical and valuable tool for small businesses across industries, helping them innovate, streamline ...

American home improvement retailer Lowe's has introduced a new AI-powered tool designed to enhance customer service and ...