When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

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Video cover letters could help applicants stand out in a competitive job market. Career experts said video cover letters can showcase your personality and enthusiasm for a role. However, you may ...

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

Many companies no longer require candidates to submit cover letters—but that doesn’t mean you shouldn’t write one. A well-written, well-structured cover letter could set you apart from the ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

What businesses have the top customer service according to consumers? USA TODAY, in collaboration with Plant-A Insights Group, presents America's Customer Service Champions 2024. It recognizes ...

Diane McQuillen Target can take lesson from Trader Joe’s As I ventured out on a rainy Wednesday to do a bit of last-minute holiday shopping I experienced two diametrically opposed customer ...

Having worked for a company that has always held customer service in the highest regard, it has now become a sad state of affairs that many others have gone the opposite way. It used to be ...

There needs to be a better way for us to get our mail in situations like this. This is poor customer service. I liked it better when they delivered to our homes. Currently we have a postal service ...