There's bad customer service — and even worse bogus customer ... with a scammer who might request your credit card number to cover the extra $500 cost of rebooking another ticket.

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I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

Try using a prompt such as: Create an outline for a cover letter addressing these top 5 skills and qualifications. Use ChatGPT to generate ideas for an attention-grabbing opening paragraph that ...

enjoy the beauty of your backyard from the comfort of your sheltered deck with our guide to patio cover ideas—complete with advice from experts on how to fashion the setup of your dreams.

In an industry that sells protection in all its guises, the Consumer Duty presents a huge opportunity for protection providers; and customer service is a key ... gets an annual review letter, which ...

Instead of accepting the notification for immediate maintenance, city hall’s Customer Care Service provided her with a questionnaire to be completed first before any service would be provided.

Diane McQuillen Target can take lesson from Trader Joe’s As I ventured out on a rainy Wednesday to do a bit of last-minute holiday shopping I experienced two diametrically opposed customer ...

The prospect of tailoring each cover letter ... other people’s letters or on AI bots: Repetitive sentence structure. A single reference to “my research, teaching, and service” is fine.