Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

The walk from the checkout counter to the return desk should feel like a detour, not a journey, yet too often it becomes a pilgrimage.

National professional services business, Knights, has made a series of senior promotions across its Sheffield office.

Learn about the impact of microlearning in the city: short-form education that makes corporate training more effective and ...

Money - They say, “it takes money to make money”. And when you’re starting a business, that can feel painfully true. You’ll ...

Social media marketing has come a long way. What worked in 2018 (posting frequently and chasing likes) is now almost ...

Yet, such artifacts are rare direct sources into the lives of historical amputees. We focus on the tools amputees used in 16th- and 17th-century Europe. There are few records written from amputees’ ...

Zero-trust security models are also changing how we think about identity management. The traditional approach of ...

Why splurge on a pricey massage therapist when you could invest in at-home massage equipment for a fraction of the price?

The constant evolution of video resolutions and standards, combined with advancements in USB technology, continue to drive ...