If you’ve ever walked up to a cashier or front desk and been met with a silent stare, you’ve been a victim of the “Gen Z gaze ...

Elon Musk announced a tentative launch date of June 22 for Tesla's robotaxi service in Austin, Texas, emphasizing a cautious ...

The IndiGo passenger shared a scathing post detailing his unpleasant experience during a recent flight from Delhi to ...

When governments focus on user engagement and service delivery, it doesn’t just improve public sentiment. It enhances ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

The First Daughter and former senior adviser to President Donald Trump posted a photo of her youngest son, Theodore "Theo" Kushner, posing under his grandfather's desk as her father smiles at the ...

Imagine working on a customer service desk and receiving a call from the ... Bezos doesn't mess about. ( Alex Wong/Getty Images) During an interview on the Lex Fridman podcast, the tech boss ...

Dubai has long been known for its high standards in customer service, and the city is keen ... Naming Yousef Mohammed Abdullah, the Ruler shared pictures of the "diligent young man" who was ...

We all have a favorite Tiny Desk concert. We asked NPR photographers to share their favorite pictures (again!) and their thoughts about photographing Tiny Desk concerts in 2024. I remember ...

During a press conference, Lieutenant Carrigan Bennett said a store employee called 911 around 3:15 p.m. after the customer service desk received a bomb threat. The threat was not specific ...